What We Do

Training

Our Approach

I believe people learn best when they are actively involved and having fun. Our workshops provide people with a safe environment in which to examine their attitudes and beliefs about conflict and explore new approaches. This allows people to learn from each other, as well as from the facilitator.

Our Offerings

I typically customize these courses to the needs of particular clients and the setting in which they operate. Some popular topics include:

Other Offerings

  • Giving Feedback and Reducing Defensiveness
  • Introduction to Mediation
  • Dealing With Difficult Customers
  • Communication Skills for Collaboration
  • Conflict Resolution Skills for Managers

I design and customize these workshops to meet the needs of your specific group. My talks and workshops provide high energy, entertaining and interactive experiences in which participants deepen their insights into conflict and discover ways to manage it.

Keynote Talks & Conferences

I will provide you and your event participants with an entertaining and enlightening view of conflict, along with specific strategies to resolve it.

Mediation

Although I no longer mediate, I have many associates who specialize in different areas of mediation.